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Starting with a Solid Foundation

All MYS customers are required to undertake requirements capture and process mapping to ensure compatibility and successful setup and training.

Premier Success Plan

System setup, training and documentation with a dedicated customer success professional to drive your MYS adoption and increase you ROI.

Premier QuickBooks Online Success Plan

Premier Success Plan plus QuickBooks Online sync setup and training.

Premier QuickBooks Desktop Success Plan

Premier Success Plan plus QuickBooks Desktop (all versions) sync setup and training.

Electronic Forms Add-on Plan

Forms consultancy and design work, to ensure you are taking full advantage of MYS data capture.

Support Services

Starter Success Plan Direct support definition
Rresponse time 2 hours
Requirements capture Included
Live phone support Included
Online chat support Included
Assigned representative During setup and training
API support Included

Implementation Services

Stage Description
Initial Consultation

A conversation focusing on your processes and requirements.

We want to ensure our software fits your business.
Online Demo

Web based product demonstration based on requirements discovered during phone consultation.

Requirements Capture Full requirements capture to enable us to fully understand your business.
Configuration Full system configuration.
Training Training based on your configured product.